Ravishchandra Gupta's Blog

Hello Guys, In our previous blog , we learnt how to create Topics. Today will se how we can collect information from user. Do follow us to know more about Dynamics and Power Platform. Also if you like our blog then please comment and share this blog with your friends. In our previous blog, we created a topic called "Plan My Trip" for our Ravisha travel agent. Now, let's enhance the conversation by collecting information from users through questions. As you can see, we have already displayed a welcome message to the user. The next step is to gather the information required to plan their trip. Adding Questions To collect user input, click the + button and select Ask a Question. Configure the question as shown below.  Since we want to capture text entered by the user, we are using a String variable to store the response. For example, you can ask questions such as: Where would you like to travel? When are you planning to travel? How many days would you like to stay? What is y...

Hello Guys, In our previous blog , we learnt how to create Agent in Copilot studio. Today we will understand how to create Topics. Do follow us to know more about Dynamics and Power Platform. Also if you like our blog then please comment and share this blog with your friends. In our previous blog, we learned how to create your first agent in Microsoft Copilot Studio. Now it's time to dive deeper and explore some of the key components that make an agent intelligent and effective. In our previous blog, we learned how to create an agent in Microsoft Copilot Studio. Today, we'll explore how to create a Topic for our travel agent, Ravisha. A Topic represents a specific conversation flow that guides users through a process by collecting information and responding accordingly. Topics are useful when you want the agent to ask questions, gather inputs, and provide personalized responses. Creating a Topic. As you can see, we are currently on the Topics tab. Click Add a Topic, and you...

Hello Guys, In our previous blog , we learnt about Copilot Studio Environment. Today we will see, how to create Agent in Copilot studio. Do follow us to know more about Dynamics and Power Platform. Also if you like our blog then please comment and share this blog with your friends. Before creating your first agent, let's first understand what an Agent (or Chatbot) is. An Agent is an AI-powered assistant that can interact with users, answer questions, and perform tasks. It combines language models with instructions, knowledge sources, topics, actions, and triggers to help users achieve specific goals. Examples of Agents Banking Website Imagine you're visiting a bank's website and notice a virtual assistant. If you ask, "How can I open an account?", the agent will guide you through the entire account opening process and answer any related questions. Travel Website On many travel websites, you'll find AI chatbots that can help plan your trip. Based on your prefer...

Hello Guys, In our previous blog , we learnt basics of Microsoft Copilot Copilot Studio Key Features.Today we are going to explore about Copilot Studio Environment. Do follow us to know more about Dynamics and Power Platform. Also if you like our blog then please comment and share this blog with your friends.  To start using Microsoft Copilot Studio, open your preferred web browser and navigate to the Copilot Studio Portal. This will open the Copilot Studio home page, similar to the screen shown below. The Copilot Studio home page provides access to all the tools and resources required to build, manage, and deploy AI agents. On the left-hand side, you will find the navigation pane. At the bottom of this pane, you can view the details of the currently signed-in user. Above the user information, the selected environment is displayed. The environment determines where your agents, workflows, and related resources are created and stored. Creating and Managing Agents Since Copilot Studi...

Hello Guys, In our previous blog , we learnt basics of Microsoft Copilot Studio. Today we are going to explore about Copilot Studio Key Features. Do follow us to know more about Dynamics and Power Platform. Also if you like our blog then please comment and share this blog with your friends.  There are many key features of co-pilot studio. Let's see one by one. 1. No-Code Platform Copilot Studio allows users to create AI agents without writing code using a simple graphical interface. Example: An HR manager creates a chatbot to answer leave policy questions without any programming knowledge. 2. Extensible You can extend the agent by connecting it to external systems, APIs, Dataverse, Power Automate, and other business applications. Example: A sales agent connects to Dynamics 365 and retrieves customer case details in real time. 3. Customized Agents can be tailored according to your organization's processes, branding, and business requirements. Example: An HR chatbot provides diff...

Hello Guys, In our previous blog , we learnt basics of Microsoft Copilot. Today we are going to explore about Copilot Studio.  Do follow us to know more about Dynamics and Power Platform. Also if you like our blog then please comment and share this blog with your friends. To understand Microsoft Copilot Studio, it is helpful to first look at the evolution of the Microsoft Power Platform. Microsoft Power Platform consists of several low-code/no-code products that help organizations automate processes, build applications, analysis of the data, and create digital experiences. These products include: Power Automate for creating automated workflows and business processes. Power Apps for building business applications such as Canvas Apps and Model-Driven Apps. Power BI for data visualization and reporting. Power Pages for creating secure, external-facing websites. Power Virtual Agents for building AI-powered chatbots. Microsoft has enhanced and rebranded Power Virtual Agents as Copilot S...

Hello Guys, how are you? Hope you all are doing great.  Today, I am going to introduce you to a new technology that can completely change the way you learn, develop, and work. Yes, I am talking about Microsoft Copilot. Artificial Intelligence is growing rapidly, and Microsoft Copilot is one of the most powerful AI tools introduced by Microsoft. It helps users write content, analyze data, create presentations, summarize meetings, and even assist developers in writing code. Whether you are a student, working professional, developer, or business owner, Microsoft Copilot can help make your daily tasks faster, smarter, and easier. First of all we will understand what Microsoft Copilot is:  Microsoft Copilot is an AI-powered assistant developed by Microsoft and integrated across its applications and services ecosystem. It leverages advanced AI models, including technology from OpenAI, to deliver intelligent suggestions, generate content, and provide real-time assistance to users. In...

Hello Guys, In our previous  blog , we discussed about how to open canvas app using external website control. Today, we will see how to create component for canvas app. Do follow us to know more about Dynamics and Power Platform.  Also if you like our blog then please comment and share this blog with your friends. So first of all we will be creating a canvas app as shown below: Now we will be creating a component. Click on Components and click on New component. So we have created a new component named cmpHeader. Now we will be using this componet in our main app. Click on Insert and search for cmpHeader. As you can see, we are able to use component in main scree.  In our upcoming blogs we will learn more about component. Hope it helps...

Hello Guys, In our previous  blog , we discussed about polymorphic lookups. Today, we will see how to get list of PA flows. Do follow us to know more about Dynamics and Power Platform.  Also if you like our blog then please comment and share this blog with your friends. There are many situations where administrators and developers need to retrieve a list of Power Automate flows running in a Power Platform environment. As the number of flows grows over time, it becomes difficult to track which flows are actively used, who owns them, and how they impact overall system performance and scalability. Having visibility into all flows within an environment is essential for governance, performance monitoring, troubleshooting, licensing optimization, and security compliance. In this blog, we will explore different ways to get a list of Power Automate flows in the Power Platform and understand when and why each approach should be used. In large organizations, it is common to have hundred...

Hello Guys, In our previous  blog , we discussed about polymorphic lookups. Today, we will see how to call canvas app in model driven app using External Website control. Do follow us to know more about Dynamics and Power Platform.  Also if you like our blog then please comment and share this blog with your friends. As you can see, we have a Department record which is showing the IT department information. Now we will add a new tab named Employee. This tab will contain an External Website Control, which we will use to load the Canvas App. After adding the tab, the Employee tab is visible on the form. Next, we will create a Canvas Application which will display employee information. The Canvas App has been created successfully. Now we need to get the URL of the Canvas App. To get the URL: Go to the Canvas App Click on Details Copy the Web link / App URL We will use this URL to open the Canvas App inside the External Website control. Next, we will create a JavaScript Web Resource...

Hello Guys, In our previous  blog , we discussed some useful tips to prepare for interviews on Ribbon workbench. Today, we will look at some important Workflow tips and interview questions related to Dynamics 365 CRM. Do follow us to know more about Dynamics and Power Platform.  Also if you like our blog then please comment and share this blog with your friends. Let's see what questions can be asked: 1. What are workflows in D365 CRM? In Dynamics 365 CRM, Workflows are used to automate business processes without writing code. Workflows are triggered by events also can be called manually. 2. Which trigger events can be used to initiate a workflow in Dynamics 365 CRM? Below are the triggers available for calling workflows. 1. Record is Created. Triggered when a new record is created. Example: Automatically assign an owner when a Lead is created. 2. Record is Updated. Triggered when specific fields or any field is updated. Example: Send an email when Status or Priority ...